Jersey Community BankJersey Community Bank
Privacy

Privacy Policy

Your privacy matters to Jersey Community Bank. This policy explains the information we may collect when you visit our website, make an enquiry or use the Banking Suite, and the practical steps we take to handle it with care.

What we collect

  • Information you choose to give us, such as your name, email address, phone number, country of residence and the content of an enquiry.
  • Account, device, session and security information needed to provide and protect access to the Banking Suite.
  • Technical information such as browser type, IP address, pages visited and cookies that help the public website work reliably.

How we use information

  • To respond to enquiries, maintain account access, provide requested services and communicate important service or security updates.
  • To protect the website and Banking Suite, investigate misuse, improve reliability and meet obligations that may apply to our operations.
  • We do not sell personal information or use it to make unsolicited marketing decisions about you.

Sharing and retention

  • We may use carefully selected technology, communications and professional-service providers to operate the website and Banking Suite. They receive only the information needed to perform their role.
  • Information may also be disclosed where required by law, to protect our customers or systems, or in connection with a legitimate corporate transaction.
  • We keep information only for as long as it is reasonably needed for the purpose described, security, record-keeping or applicable legal requirements.

Your choices

  • You may ask us about the personal information we hold about you, request a correction, or raise a privacy concern by contacting us. Some requests may be limited where we need information for security, fraud prevention or legal record-keeping.
  • You can manage most browser cookies through your browser settings. Disabling certain cookies may affect the way parts of the website work.
For a question about this page, contact contact@jerseycommunitybank.com. Please do not include passwords, one-time codes or full card details in an email.